Frustrated phone call

I picked up the phone, and I could hear her crying, sobbing on the other end…

I talk to dozens of parents every week – mostly moms – about the struggles their children are facing in this new world of education during COVID.  More than ever, moms are calling in tears because they are frustrated, exasperated, panicky and most of all fearful that their children are falling further and further behind in their education and the parents don’t know how to help them.

Here’s the thing:  You may not know what to do, what to say to get the school to listen.  You may not know how to turn things around, but we do.  We do it every day.

One of the benefits of working with our organization is that we do multiple meetings in districts across the state each day.  We could have five meetings in one school district in one day.  I review the results of all those meetings and after awhile I can spot trends from district to district and know what tactics they are using to mislead parents.

For example, there’s one district whose staff repeatedly tells parents they “don’t do IEP meetings for children doing distance learning” because “they’re not updating IEP’s for those kids during COVID.”  Well, that’s just not true.  How do I know it isn’t true?  Because when we ask for IEP meetings on behalf of our clients  – in that exact district – we get meetings and we change IEP’s in those meetings!

Oh, and that mom who was crying on the phone to me?  After learning her story, I explained to her how we could help.  I told her we would contact the school and get a meeting scheduled to address all her concerns and get the help her son needed.  I reassured her things could be fixed, all was not lost, and he could still have a successful year.  By the end of the call she had stopped crying and when we said good-bye, she said, “Thank you.  I’ve been crying for a week.  I didn’t know there was a solution.  I feel so much better.”  You can feel better, too.  Call us: 407-342-9836 or email to [email protected]

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